Janitorial Service Social Audit (July 2014)

Between 14 and 19 July 2014 the Social Justice Coalition (SJC), Ndifuna Ukwazi (NU), residents of Khayelitsha, and partners from around the country, came together to hold government accountable for one of the most basic services affecting the lives of informal settlement residents.

We undertook a week-long social audit on the janitorial service for communal flush toilets in four informal settlements in Khayelitsha. This culminated in a public hearing where community members asked their elected leaders the question – Why is a highly funded service that could have a major positive impact on people’s lives not being fully delivered?

Short Version (left) Long Version (right)

Social-Audit-Vid_thumbnail_1 Social-Audit-long-vid-thumbnail

Click here for all the social audit photos.

Data Spreadsheets (excel)

Supporting Documents

Questionnaires and Guides